Ontario One Call is now operating as Ontario Dig Authority.

Fee Structure

Requesting a locate is FREE. Fees may apply to other services, as outlined below.

Members’ Fees

Annual fees: the total 2027 annual ODA members’ fee assessment amount is $16,745,300. Members’ fee assessments are calculated based on system usage from the previous annual billing period, specifically the total number of notifications received between December 1, 2025 and November 30, 2026. Each notification delivery medium (e.g., each email address or other delivery method) is counted as a separate notification for assessment purposes. Members should consider this when adding or updating notification delivery methods, as additional delivery mediums will increase the total number of notifications received and may affect future annual fee assessments. Fee assessments are issued to Members annually. Members who received fewer than 500 notifications during the previous annual billing period (December 1, 2025, to November 30, 2026) did not receive an annual assessment invoice in 2026.

Usage fees – billed to members as utilized.

  • Phone Call (typically for emergencies) – $10.15 per call
  • Analytical reports – $149.96 per hour
  • Mapping consulting / GIS assistance* – $149.96 per hour *beyond ODA’s standard member allowance practice of 4 hours

Each Member is required to pay fees monthly to Ontario Dig Authority within 30 calendar days of the date on Ontario Dig Authority’s fee invoice. Interest charges may be applied to any unpaid balance over 30 days. Interest charges are 1.5 % calculated monthly or 19.56% per annum. Review the Penalty and Interest Policy (PDF).


Dedicated Locator Fees

1. Regional Notice Fee Model: $15,315.00 + HST per Dedicated Locator Zone

This fee model applies to a Project Owner that is working in the selected Locator Zone(s) as per the Dedicated Locator Regional Zone Map (PDF).


Educational Programs Fees

GroundWork: $124.95. Learn more about GroundWork.

KnowR!sk: $89.95. Learn more about KnowR!sk.


Payments

Ontario Dig Authority accepts four types of payments.

1. Electronic Funds Transfer (EFT)
Remit your company’s EFT or similar form to allow for direct deposit to ODA’s bank.

2. Cheques
All physical cheques should be made payable to Ontario Dig Authority and mailed to:

Ontario Dig Authority
104 Cooper Drive
Unit 1
Guelph, Ontario
N1C 0A4

Attention: Billing Department

3. Interac e-transfer
Remit your Interac transfer to the following email address billing@OntarioDigAuthority.ca. Ensure to include your invoice number in the message. Interac and banks may charge you a fee for utilizing this option.

4. Credit Cards – VISA and MasterCard
Simply contact our Billing Department at 844-257-9490 ext. 8804 to arrange for credit card payments. An additional credit card processing fee may be charged for utilizing this option.